Abuse Prevention and Maltreatment Awareness

Course Description

The study of sensitivity training for all individuals with an emphasis on the interactions of disabled and elderly individuals, and all vulnerable adults including minors. Focusing on understanding the Vulnerable Adult Act.

Key concepts covered include:

• Understanding the ADA
• Mental Illnesses and Disorders
• Disabilities Etiquette
• Effective Communication
• Components of Abuse & Neglect
• Protection of Vulnerable Adults
• Reporting Requirements for Vulnerable Adults and Minors
• The Impact of Reporting Maltreatment
• Avoiding Situations Which Lead to Allegation
• Guidelines for Interacting with Passengers
• Professional Boundaries with Passengers
• Internet Safety with regards to Child Access
• Causes and Consequences of Elder Abuse
• Strategies for Managing Difficult Passengers